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Broadland Housing announces Switchee rollout to connect housing stock

Broadland Housing announce plans to have Switchee installed in 20% of their properties by end of this year as part of a rollout across their portfolio.

Alex Brodholt
Alex Brodholt

Jun 22, 2021

  • Broadland Housing to have Switchee installed in 20% of their properties by end of this year as part of a rollout across their 3,500 properties
  • Broadland will become the first housing provider to have a fully connected housing stock
  • The completed trial showed a 92% response rate to messages sent through the smart home tech

As part of a move towards increased digitization, Broadland has partnered with smart tech company, Switchee, and have released plans to install smart thermostats across their properties. This news follows a successful trial that began back in 2018. 145 Switchee smart devices were initially installed in a variety of homes, with the main focus on fuel poverty prevention.  

Switchee acts as a simple and intuitive control for the heating system and allows residents to save up to 17% on their energy bill. It also offers remote control of the heating system via an app. 

Data is then sent from the Switchee device via the mobile phone network up to the cloud. This information is processed, and the insights are shared directly with maintenance and support teams in real time.

Louise Archer, Executive Director Property, said “Switchee has proven great outcomes on an operational level during the pilot. We now aim to bring its benefits to all Broadland residents and staff by expanding the rollout and integrating its data and features with our internal business system”.

Promising results enabled Broadland to identify a number of potential mould disrepair cases and send damp prevention advice to 17% of homes with a Switchee. Through the usage of Switchee smart technology, the housing provider was able to strengthen communication with their residents, with the data showing a 92% response rate. One use case was helping Broadland’s communications team get residents to sign up for their online portal and door to door magazine. 51% of residents not signed up to the magazine agreed to sign up via the Switchee survey.

In light of this, Broadland are eager to integrate Switchee’s data with their own Broadland Business Systems (BBS), in order to bring benefits and savings to both residents and their landlords going forward. 

Justin O’Connor, Head of Assets said “Switchee helps our Assets team to take a more proactive approach to tackling issues like damp and mould. But it also acts a great tool for engaging our residents and driving efficiency through its boiler testing and appointment scheduling features”.  

Tom Robins, Switchee’s CEO said “Broadland has been a great partner and they share our vision that connecting homes with IoT technology can unlock significant value for landlords and residents alike. We are delighted to support Broadland in their ambition to be the first UK housing provider with a fully connected stock and excited to see the positive impact for residents”.

Alex Brodholt

Alex is Switchee's marketing lead. He has a BA (Honours) History International degree from the University of Leeds. Prior to Switchee, Alex worked for property tech startup Home Made as well as for Farmers Weekly Magazine and leading AgriTech business Proagrica.

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