Why Are Boiler Fault Codes This Unhelpful?

Boiler codes just aren’t helpful to anyone other than a heating engineer and that’s quite a problem. Before writing this piece, I decided to do a bit of research and find out how many boiler fault codes there are. Following the first link in my searc...

Why Are Boiler Fault Codes This Unhelpful?

Why Are Boiler Fault Codes This Unhelpful?

Boiler codes just aren’t helpful to anyone other than a heating engineer and that’s quite a problem. Before writing this...

Keeping In Touch With Residents During Lockdown

As we’re about to head back into another month-long (at the least) lockdown period, now is a good time to think about ho...

Why does insulation make mould worse?

It is a long-held tradition in social housing that when government funds are made available for improving the quality of...

If your properties could talk, what would they say?

As humans, it is in our nature to want to address any issues we find with our bodies. If we have a cut, we wash and plas...

The Green Homes Grant Explained

Now that there is more clarity on what exactly is coming out of the Green Homes Grant, I think it is worth sitting down ...

What is a Remote Boiler Test?

Here is a situation that is all too common in social housing and to which all of us can relate. You go to turn on your h...

A Mould Bomb Is Coming

Usually, I am hesitant to write about issues that could be seen as a fear-mongering warning, but in this case, I don’t t...

Reconnecting with Your Tenants

Ever since the start of this year when the world as we knew it changed forever, many hurdles and differing priorities on...

What Does It Mean To Be A Switchee Customer?

Firstly, what is Customer Success?

Residents Are Struggling To Contact Their Housing Providers - But Why?

It might seem odd to claim that residents are unaware of the housing provider who maintains their home, but it’s an issu...

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